At Henry Byte, we are committed to delivering your orders safely and efficiently. This Shipping Policy explains how we handle deliveries for customers worldwide. By placing an order with us, you agree to the terms outlined below.
Shipping Availability
- We ship products to customers worldwide.
- Delivery locations may be subject to courier service availability in certain regions.
Processing Time
- Orders are typically processed within 2–4 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
- Delivery times vary depending on your location and the availability of products.
- Estimated delivery times will be provided at checkout or in your order confirmation email.
- Delays may occur due to customs clearance, natural events, or courier issues beyond our control.
Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before you confirm your order.
- In some cases, promotional offers may include free shipping.
Cash on Delivery (COD)
- We accept Cash on Delivery (COD) only as our payment method.
- Customers must pay the full order amount at the time of delivery before receiving the package.
Order Tracking
- Once your order has been shipped, you will receive an email with tracking information (if available from our courier partners).
- Tracking may not be available for certain international deliveries depending on the courier service.
Failed Delivery
- If a delivery attempt fails due to incorrect address details provided by the customer or if the customer is unavailable to receive the package, additional delivery charges may apply.
- Repeated failure to accept delivery may result in cancellation of the order.
Customs and Duties
- For international orders, customs duties, taxes, or import fees may apply depending on the laws of your country.
- Customers are responsible for paying any applicable customs or import fees.
Damaged or Lost Packages
- If your order is lost or arrives damaged, please contact us at [email protected] within 7 days of delivery with photos and details.
- We will work with our shipping partners to resolve the issue promptly.
Contact Us
For questions about our Shipping Policy, please contact us at:
Email: [email protected]